Pricing & Purchase
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100% Money Back Guarantee
If for any reason you are not happy with our product or service, simply let us know within 30 days of your purchase and we’ll refund 100% of your money.
No questions asked.
Have A Few Questions? Well, We Have a Few Answers.
Are licenses good for a lifetime?
No, each license is good for one calendar year from the date of purchase.
Can I purchase a personal license & upgrade later?
Of course. You can buy a personal license to start and when you need to upgrade later we will only charge you the difference between your original license and the new one.
Do you offer refunds?
Yes, we offer refunds for the first 30 days with no questions. We do this because we know that once you give us a try you won’t look back.
What types of payment do you accept?
Currently we accept online payments using Visa, Mastercard, Discover, American Express & PayPal.
Where Can I Find My License Key?
When you purchase your license, you will be emailed a license key with installation instructions. We will also create an account for you which will provide access to all your license keys, plugin downloads, and invoices. You may access your account using the “Account” link found at the top of every page on this site.
What do I get with my license?
Your license grants you product updates, access to all our support resources, and documentation for one calendar year from your purchase date.
Will my backups stop working when my license expires?
No! WPBackItUp will simply revert to the functionality available in the community edition(free) found on WordPress.org. However, you will no longer receive product updates or premium support.
My Download Link Expired! What do I do now?
When you purchased your license, an account was created for you. This account provides access to all your license keys and plugin downloads. You may access your account using the “Account” link found at the top of every page on this site. If you have any problems, then just send us an email via our contact form and we’ll be glad to help.
Will WP BackItUp work on Joomla, Drupal or Orchard sites?
No. WPBackItUp was designed specifically for WordPress. We have no plans to creating plugins for other content management systems in the future.
Does WP BackItUp work on WordPress.com?
Yes! WordPress.com allows third-party themes and plugins but you must subscribe to their business plan.
Have additional questions?
We are happy to answer any questions you might have regarding our plugin. Questions may be submitted via the “Contact” section of this site.
See What Our Customers Are Saying
Very good support!
I really like the plugin - easy to use and good pricing. But the best thing is, that they have a great support team, if something doesn't work with your plugin, they help you fast.
February 9, 2023
I had a problem restoring a backup. The support team really helped super fast and was able to solve the problem.
January 31, 2023
Great support for our small website. Stopped doing backups. The team came in and fixed it quickly and even got the backups to work much more quickly. Greatly appreciated. Highly recommend this plug-in.
January 8, 2023
Easy to contact and quick to respond. Thank you!
May 13, 2022
Good service. I couldn't get it to accept my account, and they fixed it. Also like that I can do unencrypted backups.
April 19, 2022
Thanks for a great plugin
April 8, 2022
Great pligin; excellent support
These folks have responded to any challenges I have quickly and get them fixed ASAP. Does scheduled backups saving me time.
September 2, 2021
Nice plugin helpful support
Easy to install and use. Installed this for "fun" on a Raspberry Pi 4 and had slight trouble of missing php-zip function, but an email or two later and it was up and running nicely.
February 26, 2021
Hello, [...] Un excellent plugin que je conseille en version premium pour restaurer rapidement votre site sans aucun effort particulier en cas de dysfonctionnement. Merci à toute l'équipe du support pour leur rapidité de dépannage. Nicolas coolman Hi An excellent plugin that I recommend in premium version to quickly restore its site without any particular effort. Thank you to the entire support team for their quick help. Best regards Read more »
January 23, 2021
Simplissime, clair, rapide. J'adore !
January 10, 2021