Pricing & Purchase
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100% Money Back Guarantee
If for any reason you are not happy with our product or service, simply let us know within 30 days of your purchase and we’ll refund 100% of your money.
No questions asked.
Have A Few Questions? Well, We Have a Few Answers.
Are licenses good for a lifetime?
No, each license is good for one calendar year from the date of purchase.
Can I purchase a personal license & upgrade later?
Of course. You can buy a personal license to start and when you need to upgrade later we will only charge you the difference between your original license and the new one.
Do you offer refunds?
Yes, we offer refunds for the first 30 days with no questions. We do this because we know that once you give us a try you won’t look back.
What types of payment do you accept?
Currently we accept online payments using Visa, Mastercard, Discover, American Express & PayPal.
Where Can I Find My License Key?
When you purchase your license, you will be emailed a license key with installation instructions. We will also create an account for you which will provide access to all your license keys, plugin downloads, and invoices. You may access your account using the “Account” link found at the top of every page on this site.
What do I get with my license?
Your license grants you product updates, access to all our support resources, and documentation for one calendar year from your purchase date.
Will my backups stop working when my license expires?
No! WPBackItUp will simply revert to the functionality available in the community edition(free) found on WordPress.org. However, you will no longer receive product updates or premium support.
My Download Link Expired! What do I do now?
When you purchased your license, an account was created for you. This account provides access to all your license keys and plugin downloads. You may access your account using the “Account” link found at the top of every page on this site. If you have any problems, then just send us an email via our contact form and we’ll be glad to help.
Will WP BackItUp work on Joomla, Drupal or Orchard sites?
No. WPBackItUp was designed specifically for WordPress. We have no plans to creating plugins for other content management systems in the future.
Does WP BackItUp work on WordPress.com?
Yes! WordPress.com allows third-party themes and plugins but you must subscribe to their business plan.
Have additional questions?
We are happy to answer any questions you might have regarding our plugin. Questions may be submitted via the “Contact” section of this site.
See What Our Customers Are Saying
Support is fantastic!
I ran into problems creating a backup of my site. I submitted a ticket to the support team, who immediately began working on my problem. They worked relentlessly to get this plugin to work on my site. Their support and communication was phenomenal. I recommend this plugin to everyone!
September 17, 2019
September 16, 2019
September 11, 2019
I've backed up, restored and asked for help. It's a great product with great service to back it up. Highly recommend it.
September 6, 2019
Tres facile et rapide à utiliser. Pour l'instant pas de problème.
August 30, 2019
Kann alles, was ich benötige. Empfehle ich gerne weiter.
August 22, 2019
Easy and reliable tool, even at its basic features, performs precisely what it is supposed to do. Premium is not a must, but it is even better an experience.
August 18, 2019
Great tool and great support!
Although I am using "only" the Lite version the support is very fast and helpful and won't let you alone in the rain. They came back to my issue within less than 24 hours. Thank you very much!
July 12, 2019
Very Good Support
Jeremy went through extra lengths just to make sure I was configured properly. Backup are the one thing I won't have to worry about any more.
June 18, 2019