We provide the absolute best support to all our customers but Pro customers receive priority support.  If  you aren’t a WP BackItUp Pro  customer, check out our awesome features and no-risk offer.

If you have a support issue, please provide as much detail as possible in the form below and we will be in touch.  We treat all our support cases as extremely urgent and will respond as quickly as possible.  Please note that our offices are located in sunny Jacksonville, Florida so support is typically handled during east coast business hours.

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Description of Problem:

What version of WP BackItUp do you have installed
 Lite (free) Pro